Saving Civility

"Each of us has the power to make the planet a more hospitable, pleasant, caring, and safe place to live.... It starts with respecting others and recognizing their right to be here. Saving Civility is about how we contribute to society and work together—locally and globally—with greater respect, awareness, understanding, and acceptance of one another. A polite planet embodies a worldview of a civilized society—one that is enlightened and empathetic." —from the Introduction Cyberbullying, hostile and polarizing political infighting, and tasteless and tactless behavior may be on the rise, but it doesn't have to be this way. Sara Hacala, a certified etiquette and protocol consultant, offers a definitive look at what civility means and how it can change the nature of everyday interaction. She goes beyond a superficial discussion of proper manners to present civility as a mind-set that encompasses values and attitudes that help you embrace your connections to others and repair society. Tapping the wisdom of ancient spiritual luminaries as well as the latest social science research, she provides fifty-two practical ways you can reverse the course of incivility and make the world a more enriching, pleasant place to live.

Presents fifty-two suggestions to bring civility back to everyday interaction.

In Civility at Work, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility. In case you were not aware, research focusing on both Canadian and U.S. companies shows that a whopping 98% of people polled have experienced uncivil behavior on the job. And, according to the fourth annual study on Civility in America: A Nationwide Survey, conducted by global public relations firm Weber Shandwick and public affairs firm Powell Tate in partnership with KRC Research, civility in America continues to erode. This year’s study found that 70% of the Americans believe incivility has reached crisis proportions. Alarmingly, 81% of the Americans think that incivility is leading to an increase in violence at work. Notably, 80% of the people are dissatisfied with their jobs. Increasingly, people are choosing employers who understand that civility is good business. In Civility at Work, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility.

Incivility among Christians has been referred to as a cannibal culture, venomous, pandemic, and anything but Christlike. Why is it so hard for Christians to have a civil conversation anymore? We need the humility to open our hands and ask for help, the boldness to lift up our hand to incivility and say, Enough, and the confidence to hold out our hand to offer help and guidance to others. Thats hard to do with a clenched fist. Hand Over Fist provides the Christian community with tools to recognize various forms of conflict, interpret those conflicts appropriately, and engage those conflicts through a process that equips and empowers Christians to participate in civil discourse. And the solution to all of it is in the palm of your hand.

Most people would agree that thoughtful behavior and common decency are in short supply, or simply forgotten in hurried lives of emails, cellphones, and multi-tasking. In Choosing Civility, P. M. Forni identifies the twenty-five rules that are most essential in connecting effectively and happily with others. In clear, witty, and, well...civilized language, Forni covers topics that include: * Think Twice Before Asking Favors * Give Constructive Criticism * Refrain from Idle Complaints * Respect Others' Opinions * Don't Shift Responsibility and Blame * Care for Your Guests * Accept and Give Praise Finally, Forni provides examples of how to put each rule into practice and so make life-and the lives of others-more enjoyable, companionable, and rewarding. Choosing Civility is a simple, practical, perfectly measured, and quietly magical handbook on the lost art of civility and compassion. “Insightful meditation on how changing the way we think can improve our daily lives. ... A deft exploration that urges us to think before speaking.” —Kirkus, Starred Review

"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

Goes beyond a superficial discussion of proper manners to present civility as a mind-set that encompasses values and attitudes that help you embrace your connections to others and repair society.

From the pundits to the polls, nearly everyone seems to agree that US politics have rarely been more fractious, and calls for a return to “civil discourse” abound. Yet it is also true that the requirements of polite discourse effectively silence those who are not in power, gaming the system against the disenfranchised. What, then, should a democracy do? This book makes a case for understanding civility in a different light. Examining the history of the concept and its basis in communication and political theory, William Keith and Robert Danisch present a clear, robust analysis of civil discourse. Distinguishing it from politeness, they claim that civil argument must be redirected from the goal of political comity to that of building and maintaining relationships of minimal respect in the public sphere. They also take into account how civility enables discrimination, indicating conditions under which uncivil resistance is called for. When viewed as a communication practice for uniting people with differences and making them more equal, civility is transformed from a preferable way of speaking into an essential component of democratic life. Guarding against uncritical endorsement of civility as well as skepticism, Keith and Danisch show with rigor, nuance, and care that the practice of civil communication is both paradoxical and sorely needed. Beyond Civility is necessary reading for our times.