Superior Productivity In Healthcare Organizations

When deteriorating margins jeopardize your hospital's or health system's financial health, take your organization off the critical list with Superior Productivity in Health Care Organizations: How to Get It, How to Keep It. Loaded with practical, enduring solutions, this book will help hospital and health system management reclaim lost productivity in a surprisingly short time and at low cost. Based on the author's direct experience with over 50 hospitals, the text takes you step by step through the process from analysis to implementation of productivity standards and beyond. Learn to: Identify and avoid the pitfalls that make most popular productivity strategies go awry Reduce expenses to match the organization's revenues Develop and implement realistic and understandable labor standards Relate productivity to strategic goals Resolve underlying management problems and implement core productivity concepts Determine the proper role for department managers in increasing productivity Determine the optimal time to use benchmarking Avoid falling back on stopgap measures (e.g., layoffs) Institute effective, customized monitoring systems and protocols Develop suitable incentives and consequences for performance Formulate new procedures to capture and build on what has been accomplished Invigorate the productivity of any organization with entrepreneurship and innovation Overcome entrenched politics that put off needed changes Dozens of incisive illustrations, tables, flowcharts, and case studies illuminate the text's core concepts of measurement, accountability, simplicity, and fairness. Get the only book that tackles head on the productivity and viability issues on the minds of hospital administrators, physicians, corporate health system staff, financial executives, practice management administrators, clinical and technical mgrs, business planning and financial analysts, marketing specialists, health care consultants, and undergraduate and graduate students in health administration.

New Leadership for Today's Health Care Professionals: Cases and Concepts, Second Edition explores various components of the health care system and how leaders should respond in these arenas. The Second Edition is a thorough revision that offers a comprehensive view of the leadership competencies necessary to be successful in today's healthcare industry. Each chapter is written by a leader in the healthcare industry under the guidance of the editors who have many years' experience in academia.

Managing Your Scarcest Resources Business leaders know that the key to competitive success is smart management of scarce resources. That's why companies allocate their financial capital so carefully. But capital today is cheap and abundant, no longer a source of advantage. The truly scarce resources now are the time, the talent, and the energy of the people in your organization--resources that are too often squandered. There's plenty of advice about how to manage them, but most of it focuses on individual actions. What's really needed are organizational solutions that can unleash a company's full productive power and enable it to outpace competitors. Building off of the popular Harvard Business Review article "Your Scarcest Resource," Michael Mankins and Eric Garton, Bain & Company experts in organizational design and effectiveness, present new research into how you can liberate people's time, talent, and energy and unleash your organization's productive power. They identify the specific causes of organizational drag--the collection of institutional factors that slow things down, decrease output, and drain people's energy--and then offer a pragmatic framework for how managers can overcome it. With practical advice for using the framework and in-depth examples of how the best companies manage their people's time, talent, and energy with as much discipline as they do their financial capital, this book shows managers how to create a virtuous circle of high performance.

The ethical dimensions of managing healthcare services are often daunting, but the sixth edition of this highly regarded text provides the principles to educate students and guide practitioners as they strive to make the "right" decisions. From historical to contemporary examples, readers learn essential steps to effectively identify and solve ethical problems. More than 75 case studies and vignettes allow opportunities to analyze and apply ethical decision making across a range of care delivery settings and topics, including patient autonomy, end-of-life decisions, consent for treatment, resource allocation, whistle-blowing, confidentiality, and more. An extensive index helps readers locate and explore specific topics. The most comprehensive book on health services ethics, this text is indispensable for education in health services organization and management, strategic planning, finance, marketing, and nursing administration.

This is a lucid, readable discussion of ethical questions in health care as they arise on the business or organizational level: an effort to spell out an ethical perspective for healthcare organizations. It will be of use to students in health services management programs, health care professionals, healthcare administrators, and members of healthcare ethics committees. Hall begins with the ethical analysis of decision-making in the management of healthcare organizations and then addresses some of the questions of organizational ethics through an analysis of corporate social responsibility in for-profit and not-for-profit organizations and of the problem of uncompensated care. Later chapters take up patient development, community relations, diversity, employee relations, governmental relations, regulatory compliance and medical records. The author's analysis focuses on healthcare institutions as business organizations with many of the problems faced by corporate management in other fields but with the difference that health care holds a special place among human needs and has traditionally been viewed from an altruistic perspective. He gives special attention to the new standards on organizational ethics promulgated by the Joint Commission on Accreditation of Healthcare Organizations and includes many case studies not only to illustrate the main points but also to direct the reader's attention to peripheral aspects that can complicate theses issues.

This book addresses the rising productivity gap between the global frontier and other firms, and identifies a number of structural impediments constraining business start-ups, knowledge diffusion and resource allocation (such as barriers to up-scaling and relatively high rates of skill mismatch).

Some issues accompanied by supplements.