The Art And Business Of Speech Recognition

Most people have experienced an automated speech-recognition system when calling a company. Instead of prompting callers to choose an option by entering numbers, the system asks questions and understands spoken responses. With a more advanced application, callers may feel as if they're having a conversation with another person. Not only will the system respond intelligently, its voice even has personality. The Art and Business of Speech Recognition examines both the rapid emergence and broad potential of speech-recognition applications. By explaining the nature, design, development, and use of such applications, this book addresses two particular needs: Business managers must understand the competitive advantage that speech-recognition applications provide: a more effective way to engage, serve, and retain customers over the phone. Application designers must know how to meet their most critical business goal: a satisfying customer experience. Author Blade Kotelly illuminates these needs from the perspective of an experienced, business-focused practitioner. Among the diverse applications he's worked on, perhaps his most influential design is the flight-information system developed for United Airlines, about which Julie Vallone wrote in Investor's Business Daily "By the end of the conversation, you might want to take the voice to dinner." If dinner is the analogy, this concise book is an ideal first course. Managers will learn the potential of speech-recognition applications to reduce costs, increase customer satisfaction, enhance the company brand, and even grow revenues. Designers, especially those just beginning to work in the voice domain, will learn user-interface design principles and techniques needed to develop and deploy successful applications. The examples in the book are real, the writing is accessible and lucid, and the solutions presented are attainable today. 0321154924B12242002

This handbook plays a fundamental role in sustainable progress in speech research and development. With an accessible format and with accompanying DVD-Rom, it targets three categories of readers: graduate students, professors and active researchers in academia, and engineers in industry who need to understand or implement some specific algorithms for their speech-related products. It is a superb source of application-oriented, authoritative and comprehensive information about these technologies, this work combines the established knowledge derived from research in such fast evolving disciplines as Signal Processing and Communications, Acoustics, Computer Science and Linguistics.

The second edition of Human Factors and Voice Interactive Systems, in addition to updating chapters from the first edition, adds in-depth information on current topics of major interest to speech application developers. These topics include use of speech technologies in automobiles, speech in mobile phones, natural language dialogue issues in speech application design, and the human factors design, testing, and evaluation of interactive voice response (IVR) applications.

This book deals with artificial intelligence (AI) and its several applications. It is not an organic text that should be read from the first page onwards, but rather a collection of articles that can be read at will (or at need). The idea of this work is indeed to provide some food for thoughts on how AI is impacting few verticals (insurance and financial services), affecting horizontal and technical applications (speech recognition and blockchain), and changing organizational structures (introducing new figures or dealing with ethical issues). The structure of the chapter is very similar, so I hope the reader won’t find difficulties in establishing comparisons or understanding the differences between specific problems AI is being used for. The first chapter of the book is indeed showing the potential and the achievements of new AI techniques in the speech recognition domain, touching upon the topics of bots and conversational interfaces. The second and thirds chapter tackle instead verticals that are historically data-intensive but not data-driven, i.e., the financial sector and the insurance one. The following part of the book is the more technical one (and probably the most innovative), because looks at AI and its intersection with another exponential technology, namely the blockchain. Finally, the last chapters are instead more operative, because they concern new figures to be hired regardless of the organization or the sector, and ethical and moral issues related to the creation and implementation of new type of algorithms.

The portable device and mobile phone market has witnessed rapid growth in the last few years with the emergence of several revolutionary products such as mobile TV, converging iPhone and digital cameras that combine music, phone and video functionalities into one device. The proliferation of this market has further bene?ted from the competition in software and applications for smart phones such as Google’s Android operating system and Apple’s iPhone App- Store, stimulating tens of thousands of mobile applications that are made ava- able by individual and enterprise developers. Whereas the mobile device has become ubiquitous in people’s daily life not only as a cellular phone but also as a media player, a mobile computing device, and a personal assistant, it is p- ticularly important to address challenges timely in applying advanced pattern recognition, signal, information and multimedia processing techniques, and new emerging networking technologies to such mobile systems. The primary objective of this book is to foster interdisciplinary discussions and research in mobile multimedia processing techniques, applications and s- tems, as well as to provide stimulus to researchers on pushing the frontier of emerging new technologies and applications. One attempt on such discussions was the organization of the First Int- national Workshop of Mobile Multimedia Processing (WMMP 2008), held in Tampa, Florida, USA, on December 7, 2008. About 30 papers were submitted from10countriesacrosstheUSA,Asia andEurope.

Science fiction has long been populated with conversational computers and robots. Now, speech synthesis and recognition have matured to where a wide range of real-world applicationsâ€"from serving people with disabilities to boosting the nation's competitivenessâ€"are within our grasp. Voice Communication Between Humans and Machines takes the first interdisciplinary look at what we know about voice processing, where our technologies stand, and what the future may hold for this fascinating field. The volume integrates theoretical, technical, and practical views from world-class experts at leading research centers around the world, reporting on the scientific bases behind human-machine voice communication, the state of the art in computerization, and progress in user friendliness. It offers an up-to-date treatment of technological progress in key areas: speech synthesis, speech recognition, and natural language understanding. The book also explores the emergence of the voice processing industry and specific opportunities in telecommunications and other businesses, in military and government operations, and in assistance for the disabled. It outlines, as well, practical issues and research questions that must be resolved if machines are to become fellow problem-solvers along with humans. Voice Communication Between Humans and Machines provides a comprehensive understanding of the field of voice processing for engineers, researchers, and business executives, as well as speech and hearing specialists, advocates for people with disabilities, faculty and students, and interested individuals.

This book introduces the students, researchers and practitioners into the subject and enabling technologies and applications pertaining to of technology, entrepreneurship and business development through research articles, case studies etc. It is primarily intended for academic purposes for learners of computer Science, management, accounting and information systems disciplines, economics,- entrepreneurship. Publishing chapters in the book is new innovative idea to spread the book in the Middle East and Arab countries and make the book achieve more sales. As many students in all levels, graduates and undergraduates in addition to research, professionals are not able to get sufficient resources because of the language concern.

This book constitutes the refereed proceedings of the 15th International Baltic Conference on Digital Business and Intelligent Systems, Baltic DB&IS 2022, held in Riga, Latvia, in July 2022. The 16 revised full papers and 1 short paper presented were carefully reviewed and selected from 42 submissions. The papers are centered around topics like architectures and quality of information systems, artificial intelligence in information systems, data and knowledge engineering, enterprise and information systems engineering, security of information systems.