The Content Governance Dilemma

This open access book is one of the first academic works to comprehensively analyse the dilemma concerning global content governance on social media. To date, no single human rights standard exists across all social media platforms, allowing private companies to set their own rules, values and parameters. On the one hand, this normative autonomy raises serious concerns, primarily around whether companies should be permitted to establish the rules governing free speech online. On the other hand, if social media platforms simply adopted international law standards, they would be compelled to operate a choice on which model to follow, and put in place mechanisms to uphold these general standards. This book examines this topic from a multidisciplinary perspective, drawing from the expertise of the authors in law, political science and communication studies. It provides a carefully reconstructed theory of the content governance dilemma, as well as pragmatic solutions for companies and policymakers. In this way, the book not only benefits academics by advancing the debate on content moderation issues, but also informs new policies and regulatory strategies by offering an up-to-date overview of rules and tools for content moderation, as well as an evaluation of their current level of compliance with standards emerged in international human rights law and digital constitutionalism initiatives. Edoardo Celeste is Assistant Professor of Law, Technology and Innovation and Director of the European Master in Law, Data and AI at the School of Law and Government, Dublin City University, Ireland. Nicola Palladino is a Research Fellow under the Human+ Co-Fund Marie Skodowska-Curie Programme at the Trinity Long Room Hub Arts and Humanities Research Institute, Trinity College Dublin, Ireland. Dennis Redeker is a Postdoctoral Researcher at ZeMKI, Centre for Media, Communication and Information Research, University of Bremen, Germany. Kinfe Yilma is Assistant Professor of Law at the School of Law, Addis Ababa University, Ethiopia.

“Weak Institutions and the Governance Dilemma is especially important and welcome since it offers a very incisive analysis of the role of NGOs in transitional democracies and the effect of institutional setting on NGO effectiveness in representing citizen interests. This book offers a very creative conceptual framework and timely, penetrating case studies which provide valuable insights on NGO strategy, governmental capacity, and the possibilities for social change.”Steven Rathgeb Smith, Executive Director, American Political Science Association, and Georgetown University, USA This book provides a novel analytical perspective on policymaking, policy effects and NGOs in hybrid regimes. It examines the sources and patterns of gaps between formal rules, political practice and longer term effects, and explores how NGOs navigate the tension-laden environments that gaps represent. The book shows how weak institutions and malfunctioning policies turn NGOs into ambivalent actors. Empirically, it covers criminal justice and social protection policies in post-Soviet Georgia and Armenia. The findings from the in-depth case studies are then extended by a discussion of gaps in hybrid regimes as diverse as Malaysia, Kenya and Russia. The book’s approach and findings will appeal to scholars, students and practitioners interested in NGOs, institutional theory and public policy.

Focusing on the EU, this volume, with a combination of theoretical perspectives and empirical research, examines the problems multilevel governance causes for democratic legitimacy by placing it in a comparative and theoretical context, and explore how challenges faced by the EU compare with those faced by traditional federal systems worldwide.

Secrecy in international organizations foster information disclosures and cooperation in areas from nuclear weapons to international trade.

From the basics to advanced skills, the Technical Writing Process is your comprehensive guide to the art and science of crafting technical documentation. With eight core steps—Plan, Design, Write, Edit, Review, Translate, Publish, and Manage—this guide integrates both classical writing principles and the transformative potential of modern tools like AI. This book is more than a guide; it's an invitation to embrace the art of writing instructions with the mentorship of our experienced technical writers. Whether you’re a novice writer or an industry stalwart aiming to refine your technical communication skills, this book offers a blend of tried-and-true methods with the power of new-age tools. AI, as a significant element of the modern toolkit, receives special attention, helping readers stay ahead of the curve. Features Insights from industry experts around the world Real-world case studies and examples Comprehensive chapters on techniques and concepts Downloadable templates* to support each step in the process *For exclusive discounts on our premium content, use the coupon code in this book. About the Authors Our writing team, composed of top-notch technical writers, translation experts, and technical documentation managers from around the world, has pooled their experience and insights to help you succeed in your technical writing career. Praise for the First Edition “Every aspiring author / tech writer in college should have this book.” Steve Ballard, Manager, Enterprise Content Solutions “This is exactly the sort of guide I wish I had when I first started tech writing.” Sharon Witheriff, Technical Writer “The Technical Writing Process is a practical toolkit that demystifies the art of technical writing with useful templates to help you succeed quickly and smartly.” Richard Kidd, General Manager “Aspiring writers throughout the enterprise will find this to be a solid resource as they try to figure out how they should go about documenting something. It's logically laid out, not too heavy on jargon, and uses good diagrams and illustrations.” Duane Green, Sr. Director of Content Strategy Solutions “I think this pragmatic approach is excellent and fills a desperate need in the tech writing world. Many a point raised will have the older hands nodding sagely and the younger people remembering the advice when they first run into those issues.” Dr Charlotte Nash-Stewart, Engineer, Author, and Technical Writer “This is a well-written, comprehensive and practical guide for technical writers. It is packed full of great information and is very easy to read. I particularly like the ‘Insights,’ ‘What does that mean?’ and ‘Tips’ callouts which appear throughout the book.” Sue Geercke, Director Technical Communications “Technical Writing Process explores the essential elements any technical writer should consider when tackling their next assignment. The book systematically guides the reader through an intuitive, yet effective, methodology that spans everything from Planning to Publishing.’ Shay Withnell, Product Marketing Manager “Technical Writing Process is the professionalisation of the technical writing discipline. It rightly considers the holistic context for a technical document and provides a comprehensive cookbook for getting it right within an organisation. The insights, examples and templates are perfect and pragmatic. The definitive standard in technical writing.” Rami Banna, Product Lead “This book serves as a great reference to someone tasked with the technical writing aspect of a project. It would have saved me much heartache and a considerable amount of time if I had this information at the start of my project.” Keo Phetsaya, Technical Sales Manager

This book explores to what extent constitutional principles are put under strain in the social media environment, and how constitutional safeguards can be established for the actors and processes that govern this world: in other words, how to constitutionalise social media. Millions of individuals around the world use social media to exercise a broad range of fundamental rights. However, the governance of online platforms may pose significant threats to our constitutional guarantees. The chapters in this book bring together a multi-disciplinary group of experts from law, political science, and communication studies to examine the challenges of constitutionalising what today can be considered the modern public square. The book analyses the ways in which online platforms exercise a sovereign authority within their digital realms, and sheds light on the ambiguous relationship between social media platforms and state regulators. The chapters critically examine multiple methods of constitutionalising social media, arguing that the constitutional response to the global challenges generated by social media is necessarily plural and multilevel. All topics are presented in an accessible way, appealing to scholars and students in the fields of law, political science and communication studies. The book is an essential guide to understanding how to preserve constitutional safeguards in the social media environment.

Quasi-markets and managerial steering techniques have spread in the provision of welfare state services and are now a salient feature. This innovative book explores the introduction and impact of marketization and managerialism in social policy by adopting a dual perspective - one on regulation and governance, the other on human resources - covering five fields of social service delivery. Welfare governance (for example, welfare mix, regulation, employment conditions and customer involvement) has changed significantly in the past decade. In particular, the new governance models not only clash with traditional ideas of bureaucratic regulation but also with the norms and standards of professional service delivery. The fact that the labor force in welfare organizations is made up of 'professionals' implies that the introduction of new modes of welfare governance often results in organizational conflicts. The editors and contributors collectively assesses these processes not only by comparing different policy fields and countries, but also by taking a close look inside organizations, examining the coping strategies of professionals, and how they adapt to new models of governing welfare organizations.An ideal compliment to undergraduate and postgraduate study, Restructuring Welfare Governance is essential reading for scholars in the fields of social policy, public administration and comparative welfare state analysis.