The End Of Loyalty

Having a good, stable job used to be the bedrock of the American Dream. Not anymore. In this richly detailed and eye-opening book, Rick Wartzman chronicles the erosion of the relationship between American companies and their workers. Through the stories of four major employers--General Motors, General Electric, Kodak, and Coca-Cola--he shows how big businesses once took responsibility for providing their workers and retirees with an array of social benefits. At the height of the post-World War II economy, these companies also believed that worker pay needed to be kept high in order to preserve morale and keep the economy humming. Productivity boomed. But the corporate social contract didn't last. By tracing the ups and downs of these four corporate icons over seventy years, Wartzman illustrates just how much has been lost: job security and steadily rising pay, guaranteed pensions, robust health benefits, and much more. Charting the Golden Age of the '50s and '60s; the turbulent years of the '70s and '80s; and the growth of downsizing, outsourcing, and instability in the modern era, Wartzman's narrative is a biography of the American Dream gone sideways. Deeply researched and compelling, The End of Loyalty will make you rethink how Americans can begin to resurrect the middle class. Finalist for the Los Angeles Times book prize in current interestA best business book of the year in economics, Strategy+Business

Protecting the interests of her managerial father and dysfunctional family business by working as a private investigator, Fina tackles the most challenging case of her career when a sister-in-law goes missing, a situation that is compromised by police questions and her brother's mysterious reticence.

Reichheld draws upon case studies of a variety of businesses including Harley-Davidson, Dell Computer, and Enterprise Rent-A-Car to show how employee and customer loyalty promote financial success. His approach to developing loyalty is based upon six principles of leadership including never profiting at the expense of partners, rewarding the right results, and honest communication. Reichheld is a Bain Fellow and author of The Loyalty Effect. c. Book News Inc.

Newbery Medalist Avi explores the American Revolution from a fresh perspective in the story of a young Loyalist turned British spy navigating patriotism and personal responsibility during the lead-up to the War of Independence. When his father is killed by rebel vigilantes, Noah flees with his family to Boston. Intent on avenging his father, Noah becomes a spy for the British and firsthand witness to the power of partisan rumor to distort facts, the hypocrisy of men who demand freedom while enslaving others, and the human connections that bind people together regardless of stated allegiances. Awash in contradictory information and participating in key events leading to the American Revolution, Noah must forge his own understanding of right and wrong and determine for himself where his loyalty truly lies.

"Explores the evolution of the idea that the rise of print culture was a threat to the royal government of eighteenth-century France. Argues that French printers did much to foster this view as they negotiated a place in the expanding bureaucratic apparatus of the state"--Provided by publisher.

In this riveting and suspenseful New York Times best-selling book, Adam Hochschild brings WWI to life as never before... World War I was supposed to be the “war to end all wars.” Over four long years, nations around the globe were sucked into the tempest, and millions of men died on the battlefields. To this day, the war stands as one of history’s most senseless spasms of carnage, defying rational explanation. To End All Wars focuses on the long-ignored moral drama of the war’s critics, alongside its generals and heroes. Many of these dissenters were thrown in jail for their opposition to the war, from a future Nobel Prize winner to an editor behind bars who distributed a clandestine newspaper on toilet paper. These critics were sometimes intimately connected to their enemy hawks: one of Britain’s most prominent women pacifist campaigners had a brother who was commander in chief on the Western Front. Two well-known sisters split so bitterly over the war that they ended up publishing newspapers that attacked each other. Hochschild forces us to confront the big questions: Why did so many nations get so swept up in the violence? Why couldn’t cooler heads prevail? And can we ever avoid repeating history?

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.” The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, “having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of ‘unhappy’ top officials to resign over Vietnam, I decided to let myself go a little.”

Book 48 in the New York Times Best Selling series, The Horus Heresy. As the darkness of the war slowly consumes the galaxy, those who still serve the Throne are faced with a struggle for their survival and the continued existence of everything they hold dear. With the threat of the Warmaster's fleet looming ever closer to Terra, if will fall to such heroes to halt the tide, but the enemies arrayed against them are powerful and the burden of loyalty is great... This Horus Heresy anthology contains six short stories, some of which are in print for the first time or originally released as audio dramas, by authors such as Dan Abnett, Aaron Dembski-Bowden, Gav Thorpe and John French. Also included are the novellas Wolf King, by Chris Wraight, and Cybernetica, by Rob Sanders.