The Law Of Consumer Redress In An Evolving Digital Market
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The Law of Consumer Redress in an Evolving Digital Market
Author | : Pablo Cortés |
Publsiher | : Cambridge University Press |
Total Pages | : 0 |
Release | : 2018-12-06 |
Genre | : Law |
ISBN | : 1107437296 |
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This book advances the emergence of a new sub-field of study, the law of consumer redress, which encompasses the various dispute resolution processes for consumers, their regulations, and best practices. The book argues that the institutionalisation of alternative dispute resolution (ADR) bodies are expanding their functions beyond dispute resolution, as they are increasingly providing a public service for consumers that complements, and often replaces, the role of the courts. Although the book focuses on ADR, it also analyses other redress methods, including public enforcement, court adjudication and business internal complaints systems. It proposes a more efficient rationalisation of certified redress bodies, which should be better co-ordinated and accessible through technological means. Accordingly, the book calls for greater integration amongst redress methods and offers recommendations to improve their process design to ensure that, inter alia, traders are encouraged to participate in redress schemes, settle early meritorious claims and comply with outcomes.
The Law of Consumer Redress in an Evolving Digital Market
Author | : Pablo Cortés |
Publsiher | : Cambridge University Press |
Total Pages | : 329 |
Release | : 2017-10-05 |
Genre | : Business & Economics |
ISBN | : 9781107079007 |
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This book analyses the most recent processes, laws and best practices for consumer dispute resolution and the law related to consumer redress.
The Law of Consumer Redress in an Evolving Digital Market
Author | : Cortés, Pablo |
Publsiher | : Unknown |
Total Pages | : 330 |
Release | : 2024 |
Genre | : Electronic Book |
ISBN | : 9781108604437 |
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Consumer Protection in the Age of the Information Economy
Author | : Jane K. Winn |
Publsiher | : Routledge |
Total Pages | : 472 |
Release | : 2016-05-23 |
Genre | : Law |
ISBN | : 9781317161202 |
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To date, there have been few theoretical inquiries into the relationship between the technological innovation and basic objectives of consumer protection laws. This book addresses this need by considering the impact of technological innovation on the foundations of consumer advocacy, contracting behaviour, control over intellectual capital and information privacy. The collection presents a unique and timely perspective on these issues. The authors, internationally renowned experts, from diverse areas such as consumer issues in technology markets, contract, and intellectual property provide a fresh perspective on these topics. Contributions provide novel approaches to the question of what consumer protection might consist of in the context of technological innovation. The book will be a valuable resource to academics and researchers in law and public policy and is easily accessible to graduate and undergraduate students working in these areas.
Vulnerable Consumers and the Law
Author | : Christine Riefa,Severine Saintier |
Publsiher | : Routledge |
Total Pages | : 250 |
Release | : 2020-10-27 |
Genre | : Law |
ISBN | : 9781000209747 |
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This book charts the difficulties encountered by vulnerable consumers in their access to justice, through the contributions of prominent authors (academic, practitioners and consultants) in the field of consumer law and access to justice. It demonstrates that despite the development of ADR, access to justice is still severely lacking for the vulnerable consumer. The book highlights that a broad understanding of access to justice, which encompasses good regulation and its public enforcement, is an essential ingredient alongside access to the mechanisms of traditional private justice (courts and ADR) to protect the vulnerable consumer. Indeed, many of the difficulties are linked to normative obstacles and lack of access to justice is primarily a vulnerability in itself that can exacerbate existing ones. In addition, because it may contribute to ‘pushing’ already vulnerable consumers into social exclusion it is not simply about economic justice but also about social justice. The book shows that lack of access to justice is not irreversible nor is it necessarily linked to consumer apathy. New technologies could provide solutions. The book concludes with a plea for developing ‘inclusive’ justice systems with more emphasis on public enforcement alongside effective courts systems to offer the vulnerable with adequate means to defend themselves. This book will be suitable for both students and practitioners, and all those with an interest in the justice system.
Consumer Protection in Asia
Author | : Geraint Howells,Hans-W Micklitz,Mateja Durovic,André Janssen |
Publsiher | : Bloomsbury Publishing |
Total Pages | : 619 |
Release | : 2022-08-25 |
Genre | : Law |
ISBN | : 9781509957545 |
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This book looks at the consumer protection offered in a range of Asian countries, for example China, Japan, and South Korea in key areas such as consumer sales law, unfair terms, product liability, and unfair commercial practices. However, it is interesting to note that consumer protection is on the rise everywhere and to compare how this differs depending upon the legal cultures. It is also fascinating to reflect on the influence of models for law reform such as the EU laws. ASEAN has also affected the development of consumer policy for its member states. The book takes the form of national reports which explain the development of the law and also shed light on how the law works in practice. The book also contains thematic reports which look at each area of the law from a comparative perspective. Commentators from around the globe reflect on their impression of Asian consumer law based on their own differing legal systems and benchmarks. A must-read for anyone with an interest in consumer law in Asia and beyond, this book will form the basis of further research and discussion internationally.
Innovation and the Transformation of Consumer Law
Author | : Dan Wei,James P. Nehf,Claudia Lima Marques |
Publsiher | : Springer Nature |
Total Pages | : 466 |
Release | : 2020-11-27 |
Genre | : Law |
ISBN | : 9789811589485 |
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This book covers technologies that pose new challenges for consumer policy, creative developments that can help protect consumers’ economic interests, innovative approaches to addressing perennial consumer concerns, and the challenges entailed by emerging ways of creating and delivering consumer products and services. In addition, it reflects on past successes and failures of consumer law and policy, explores opportunities for moving consumer law in a different direction, and discusses potential threats to consumer welfare, especially in connection with the changing political landscape in many parts of the world. Several chapters examine consumer law in individual countries, while others have an international focus.
Enforcement and Effectiveness of Consumer Law
Author | : Hans-W. Micklitz,Geneviève Saumier |
Publsiher | : Springer |
Total Pages | : 717 |
Release | : 2018-07-06 |
Genre | : Law |
ISBN | : 9783319784311 |
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The book focusses on the enforcement of consumer law in order to identify commonalities and best practices across nations. It is composed of twenty-eight contributions from national rapporteurs to the IACL Congress in Montevideo in 2016 and the introductory comparative general report. The national contributors are drawn from across the globe, with representation from Africa (1), Asia (5), Europe (15), Oceania (2) and the Americas (5). The general report proposes a general introduction to the question of enforcement and effectiveness of consumer law. It then proceeds to identify the variety of ways in which national legislatures approach this question and the diversity of mechanisms put in place to address it. The general report uses examples drawn from the reports to illustrate common approaches and to identify more original or distinct unique approaches, taking into account the reported strengths and weaknesses of each. The general report consistently points readers to particular national reports on specific issues, inviting readers to consult these individual contributions for more details. The national contributions deal with the following areas: the national legal framework for consumer protection, the general design of the enforcement mechanism, the number and characteristics of consumer complaints and disputes, the use of courts and specialized agencies for the enforcement of consumer law, the role of consumer organizations and of private regulation in the enforcement of consumer law, the place of collective redress mechanism and of alternative dispute resolution modes, the sanctions for breaches of consumer law and the nature of external relations or cooperation with other countries or international organizations. These enriching national and international perspectives offer a comprehensive overview of the current state of consumer law around the globe.