The Oxford Handbook Of Organizational Citizenship Behavior

The Oxford Handbook of Organizational Citizenship Behavior provides a broad and interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, and proactive behavior in the workplace. Contributors address the conceptualization and measurement of OCBs; the antecedents, correlates, and consequences of these behaviors; and the methodological issues that are common when studying OCBs. In addition, this handbook pushes future scholarship in this and related areas by identifying substantive questions, methods, and issues for future research. The result is a single resource that will inform and inspire scholars, students, and practitioners of the origins of this construct, the current state of research on this topic, and potentially exciting avenues for future exploration. This handbook is designed to meet the needs of a broad spectrum of researchers and advanced undergraduate and graduate students in a variety of disciplines including management, organizational behavior, human resources management, and industrial and organizational psychology, as well as those interested in studying citizenship behavior in a variety of organizational contexts including marketing, nursing, engineering, sports, and education.

This is the first book on this topic since 1988. It contains 20 timely chapters providing a wealth of information on OCB in its traditional conceptualisation as well as new ideas suggesting the future of the construct. This multidisciplinary construct, which includes management, marketing, industrial psychology, public administration, healthcare, education, tourism and hospitality, and related fields, provides significant benefits to employees, managers, and the organisation. Consequently, it is of great interest to academicians. The book is divided into four sections. The first, Conceptualisations, contains five chapters that propose new ways of conceptualising OCB and point to the future of OCB research. The second section Measurement and Level of Analysis contains three chapters that address measurement of OCB and consider the individual, group, and organisational levels of analysis. Antecedents of OCB comprise the third section, which includes social exchange networks, role identity, autonomy and empowerment, motivational traits, rewards and punishments, context, and OCB as social dilemmas. OCB-effectiveness link, the impact of OCB on turnover, OCB and Burnout, and customers as good soldiers.

The Oxford Handbooks of Political Science is a ten-volume set of reference books offering authoritative and engaging critical overviews of the state of political science. Each volume focuses on a particular part of the discipline, with volumes on Public Policy, Political Theory, Political Economy, Contextual Political Analysis, Comparative Politics, International Relations, Law and Politics, Political Behavior, Political Institutions, and Political Methodology. The project as a whole is under the General Editorship of Robert E. Goodin, with each volume being edited by a distinguished international group of specialists in their respective fields. The books set out not just to report on the discipline, but to shape it. The series will be an indispensable point of reference for anyone working in political science and adjacent disciplines. What does democracy expect of its citizens, and how do the citizenry match these expectations? This Oxford Handbook examines the role of the citizen in contemporary politics, based on essays from the world's leading scholars of political behavior research. The recent expansion of democracy has both given new rights and created new responsibilities for the citizenry. These political changes are paralleled by tremendous advances in our empirical knowledge of citizens and their behaviors through the institutionalization of systematic, comparative study of contemporary publics--ranging from the advanced industrial democracies to the emerging democracies of Central and Eastern Europe, to new survey research on the developing world. These essays describe how citizens think about politics, how their values shape their behavior, the patterns of participation, the sources of vote choice, and how public opinion impacts on governing and public policy. This is the most comprehensive review of the cross-national literature of citizen behavior and the relationship between citizens and their governments. It will become the first point of reference for scholars and students interested in these key issues.

"Employee-organization relationship" is an overarching term that describes the relationship between the employee and the organization. It encompasses psychological contracts, perceived organizational support, and the employment relationship. Remarkable progress has been made in the last 30 years in the study of EOR. This volume, by a stellar list of international contributors, offers perspectives on EOR that will be of interest to scholars, practitioners and graduate students in IO psychology, business and human resource management.

"The Oxford Handbook of Prosocial Behavior provides a comprehensive review of the current literature contributing to our understanding of when and why people act to benefit others. The field of prosocial behavior encompasses a broad spectrum of activities, ranging from dyadic helping in emergencies, planned helping, volunteerism, and cooperation within and between groups. Taking a multi-level approach, the chapters explore the basic underlying evolutionary, developmental, emotional, cognitive, personality, and social psychological processes that set the stage for and motivate prosocial actions. Consideration is also given to applications to such real-world situations as the encouragement of pro-environmental behavior, the recruitment of participants for medical clinical trials, and the reduction of ethnic conflict and promotion of world peace"--Publisher.

The Oxford Handbook of Organizational Climate and Culture presents the breadth of topics from Industrial and Organizational Psychology and Organizational Behavior through the lenses of organizational climate and culture. The Handbook reveals in great detail how in both research and practice climate and culture reciprocally influence each other. The details reveal the many practices that organizations use to acquire, develop, manage, motivate, lead, and treat employees both at home and in the multinational settings that characterize contemporary organizations. Chapter authors are both expert in their fields of research and also represent current climate and culture practice in five national and international companies (3M, McDonald's, the Mayo Clinic, PepsiCo and Tata). In addition, new approaches to the collection and analysis of climate and culture data are presented as well as new thinking about organizational change from an integrated climate and culture paradigm. No other compendium integrates climate and culture thinking like this Handbook does and no other compendium presents both an up-to-date review of the theory and research on the many facets of climate and culture as well as contemporary practice. The Handbook takes a climate and culture vantage point on micro approaches to human issues at work (recruitment and hiring, training and performance management, motivation and fairness) as well as organizational processes (teams, leadership, careers, communication), and it also explicates the fact that these are lodged within firms that function in larger national and international contexts.

CSR encompasses broad questions about the changing relationship between business, society, and government. An authoritative review of the academic research that has both prompted, and responded to, these issues, the text provides clear thinking and perspectives on CSR and the debates around it.

This Handbook focuses on organizational well being in its widest sense, and is concerned with reviewing the factors which are associated with ill health, as well as those which promote positive health and well being. In it, leading international scholars focus on the key issues around measuring well being, and individual and organizational factors.