The Whatsapp India Story

WhatsApp is used by over half a billion people in India today in all fields – in business, corporate and informal sectors, in government, for education and among friends, families and acquaintances. This book critically explores the social messaging app’s rapid expansion in India and its growing influence and looks at whether, as a form of horizontal communication, it poses a challenge to more traditional structures of communication. The book examines WhatsApp’s spread in the personal and professional lives of Indians and the myriad ways in which people in India are using the app in social and business interactions, including among people living with disabilities. Using case studies, interviews, surveys and in-depth research, it analyses key aspects of WhatsApp’s massive popularity and its impact on how people communicate. It also explores its impact on the psycho-social dynamics in India, including the dissemination of fake news and politically motivated content, and the consequent need for media regulation in the country. One of the first books to analyse the pervasiveness of WhatsApp and social media apps in different areas of Indian society, this book will be of interest to scholars and students of media studies, communication studies, digital media, cultural studies, cyberculture studies, sociology and social policy and media law.

In the 2010s, as chat apps became a primary mode of communication for many people across the world, WhatsApp quickly outpaced rival messaging apps and developed into a platform. In this book, the authors provide a comprehensive account of WhatsApp’s global growth. Charting WhatsApp’s evolution from its founding in 2009 to the present day, they argue that WhatsApp has been transformed from a simple, ‘gimmickless’ app into a global communication platform. Understanding this development can shed light on the trajectory of Meta’s industrial development, and how digital economies and social media landscapes are evolving with the rise of ‘superapps’. This book explores how WhatsApp’s unique characteristics mediate new kinds of social and commercial transactions; how they pose new opportunities and challenges for platform regulation, civic participation and democracy; and how they give rise to new kinds of digital literacy as WhatsApp becomes integrated into everyday digital cultures across the globe. Accessibly written, this book is an essential resource for students and scholars of digital media, cultural studies, and media and communications.

Is there a fundamental new catalyst that can significantly enhance access, affordability and quality of products and services to hundreds of millions of Indians? This catalyst is in the form of a new generation of start-up founders who are leveraging technology platforms, smartphone access, and rapid digitization of the Indian consumer. These young founders don't carry the baggage of the past and are attracted to the opportunity of breaking open the massive market of Middle India-the next 400-500M Indians just below the top of the pyramid. This book is about this new and powerful force of change blowing across India-what it takes to harness this and reshape the destiny of this country.

This book sheds new light on Indian communication cultures and the critical philosophical trajectories of Gilles Deleuze and Felix Guattari. It explores issues such as contemporary communication cultures in India, nationalism, subjectivities, negotiating and protesting bodies, music on social media, children on reality television, and the materialities of Indian films. The book provides a balance between issues of communication from a philosophical perspective and issues of philosophy from a communication perspective in the Indian context. This engaging examination of two modes of thought is an important resource for anyone interested in communication studies, modern philosophy, cultural and media studies.

Former chief CNN India correspondent and award-wining journalist Ravi Agrawal takes readers on a journey across the Subcontinent, through its remote rural villages and its massive metropolises, seeking out the nexuses of change created by smartphones, and with them connection to the internet. As always with India, the numbers are staggering: in 2000, 20 million Indians had access to the internet; by 2017, 465 million were online, with three Indians discovering the internet every second. By 2020, India's online community is projected to exceed 700 million, and more than a billion Indians are expected to be online by 2025. In the course of a single generation, access to the internet has progressed from dial-up connections on PCs, to broadband access, wireless, and now 4G data on phones. The rise of low-cost smartphones and cheap data plans has meant the country leapfrogged the baby steps their Western counterparts took toward digital fluency. The results can be felt in every sphere of life, upending traditions and customs and challenging conventions. Nothing is untouched, from arranged marriages to social status to business start-ups, as smartphones move the entire economy from cash-based to credit-based. Access to the internet is affecting the progress of progress itself. As Agrawal shows, while they offer immediate and sometimes mind-altering access to so much for so many, smartphones create no immediate utopia in a culture still driven by poverty, a caste system, gender inequality, illiteracy, and income disparity. Internet access has provided greater opportunities to women and changed the way in which India's many illiterate poor can interact with the world, but it has also meant that pornography has become more readily available. Under a government keen to control content, it has created tensions. And in a climate of hypernationalism, it has fomented violence and even terrorism. The influence of smartphones on "the world's largest democracy" is nonetheless pervasive and irreversible, and India Connected reveals both its dimensions and its implications.

In the ever-changing information environment of the early twenty-first century, citizens and journalists alike are eagerly adapting to new technologies, and India is no different. The country’s communication revolution in the post-liberalization era has led to one of the largest media markets in the world. Further, changes in media ownerships and the blending of news with opinions have impacted established practices of reporting. Given the breadth and scope of India’s media, there is little meaningful literature available about journalism practised in the country today. Indian Journalism in a New Era brings together informative and critical contributions about contemporary Indian journalism from twenty-one Indian and global scholars and journalists. The book is divided into four different sections, each addressing one relevant aspect: history and evolving changes; social media and e-journalism; marginalization; and pedagogy, ethics, and public sphere. The contributors address issues like changes in journalism practices, socio-economic conditions of the Indian state, and minority politics. Holistically, the volume focuses on the ways to approach and analyse the enormity and scope in Indian journalism, media technology, and global relations.

‘Exemplary’ Ravish Kumar 'A wonderful selection’ Rana Safvi For generations, domestic servants in India have been subjected to neglect, apathy and cruelty. Though they are known nowadays as the domestic ‘help’, ‘aid’ or ‘staff’, often merely to meet the requirements of political correctness, their condition remains unchanged for the most part as the country’s privileged classes have failed to truly address the most pervasive inequalities in their households. In Lesser Lives, Nitin Sinha and Prabhat Kumar collect short fiction from the Hindi heartland that turns the gaze onto these continuing disparities. The eleven stories in the book, including Premchand’s ‘Maidservant’, Mahadevi Varma’s ‘Rama’, Saadat Hasan Manto’s ‘Blouse’, Amarkant’s ‘Bahadur’ and Shekhar Joshi’s ‘Dajyu’, offer both timeless classics and little-known literary gems, some of which have never been published in translation before.

This book highlights cutting-edge research in the field of network science, offering scientists, researchers, students, and practitioners a unique update on the latest advances in theory and a multitude of applications. It presents the peer-reviewed proceedings of the Eighth International Conference on Complex Networks and their Applications (COMPLEX NETWORKS 2019), which took place in Lisbon, Portugal, on December 10–12, 2019. The carefully selected papers cover a wide range of theoretical topics such as network models and measures; community structure, and network dynamics; diffusion, epidemics, and spreading processes; resilience and control as well as all the main network applications, including social and political networks; networks in finance and economics; biological and neuroscience networks; and technological networks.