Total Quality Management For Schools

Presents the principles and applications of TQM for transformation of schools.

Provides the management team of a school with a framework and set of principles for achieving performance standards in an environment of financial uncertainty. Among the topics are competition, setting outrageous goals to create momentum, and aligning the stakeholders in the school's quality. Includes case studies from British schools. Distributed by Taylor and Francis. Annotation copyright by Book News, Inc., Portland, OR

This book is written for managers in higher education as well as for head teachers and deputy heads in the school sector. Total Quality Management (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this is an ideal time for readers in education to acquaint themselves with TQM. Revised and updated, this is a new edition of one of the classic guides to management in education. It introduces the key concepts of TQM in the education context.

As American corporations continue to progress in quality improvement, American educators must keep pace if they want to contribute to America's future competitiveness. Written for anyone interested in the advancement of American education, this book shows how the same principles that improve quality services and products in any enterprise also can be applied to American schools. Fields shows how to apply Dr. W. Edwards Deming's principles for quality management to improve education.

Introduces educators to the principles of Total Quality Management as they apply to education.

This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.

This book presents the concept that quality as a keystone philosophy in today's business world can be applied to school systems as a means to improving education and all aspects of school culture, producing a school of quality. The author uses examples such as Japan's adopting William E. Deming's quality-control principles to help it skyrocket from post-World War II destitution to becoming a powerful driving force in the global economy, whereas America experienced a decline. The intelligent application of quality control in process as well as product lowers the costs involved in correcting errors further down the product assembly line. Additionally, the creation of meaningful relationships among departments, work groups, and customers enhances worker morale and effectiveness. Application of this philosophy of Total Quality Management to the school environment produces a meaningful and enriching experience for students, teachers, and administrators conducive to lifelong learning. Appendices provide practical tools for school organizational transformation, charts defining roles for School of Quality participants, Deming's management scheme applied to companies and schools, a comparison of Quality and traditional paradigms, an educational impact report, the SCANS report, a description of the Malcolm Baldrige National Quality Program, and sources of additional information. (RT)