Total Quality Management In Education

This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.

This book is written for managers in higher education as well as for head teachers and deputy heads in the school sector. Total Quality Management (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this is an ideal time for readers in education to acquaint themselves with TQM. Revised and updated, this is a new edition of one of the classic guides to management in education. It introduces the key concepts of TQM in the education context.

Presents the principles and applications of TQM for transformation of schools.

This revised edition covers the philosophical underpinnings of total quality management, its instrumentalities as well as methods of strategic planning & implementation in educational institutions.

Provides the management team of a school with a framework and set of principles for achieving performance standards in an environment of financial uncertainty. Among the topics are competition, setting outrageous goals to create momentum, and aligning the stakeholders in the school's quality. Includes case studies from British schools. Distributed by Taylor and Francis. Annotation copyright by Book News, Inc., Portland, OR

This book offers a conceptual, theoretical, and empirical overview of the role of total quality management (TQM) in Indian higher education from the perspectives of the engineering faculty, students, and alumni. It identifies the critical dimensions to measure the performance of TQM. This volume conceptualizes the service quality of higher education, especially in engineering education, through empirical assessment of the services being provided to major stakeholders like the faculty, the students, and the alumni. It highlights the significance of TQM in creating success stories while discussing the importance of improved productivity and quality in higher education with respect to the quality of engineering educational institutions. Further, the book provides a complete framework for the implementation of TQM in engineering educational institutions. This book will be of interest to students, teachers, and researchers of education and management studies. It will also be useful for educationalists, education administrators, education policymakers and bureaucrats, management professionals, business leaders, and the governing bodies of higher education institutions.

Introduces educators to the principles of Total Quality Management as they apply to education.

As American corporations continue to progress in quality improvement, American educators must keep pace if they want to contribute to America's future competitiveness. Written for anyone interested in the advancement of American education, this book shows how the same principles that improve quality services and products in any enterprise also can be applied to American schools. Fields shows how to apply Dr. W. Edwards Deming's principles for quality management to improve education.