Evaluating Water Institutions And Water Sector Performance

Physical limits to fresh water expansion—an emerging reality in many parts of the world—make absolute water scarcity inevitable. The inability of the already developed water supply to meet an ever-growing demand for fresh water also makes the emergence of relative water scarcity unavoidable. Water scarcity—both in its absolute and relative forms—gets accentuated further by an increasing premium attached to water quality and ecological sustainability.The water sector has undergone remarkable changes in recent years. While past achievements were associated mainly with investment in new physical structures, recent developments in the water sector are associated to a greater extent with improved management and institutional changes. Although both the nature and direction of these institutional changes vary by country-specific economic, political, cultural and resource realities, there are clearly identifiable trends and patterns.This report suggests a new methodology to shed light on the process of institution-performance interaction. It demonstrates the use of the methodology by applying it to an extensive cross-country data set, and by deriving policy guidance based on the results. The authors aim to stimulate thought and debate about methodologies and strategies to be used in order to evaluate institutional change and institution-performance interactions in the water sector.

This publication examines issues of water sector reform and performance from the perspectives of institutional economics and political economic studies. The authors develop an alternative quantitative assessment methodology based on the principle of 'institutional ecology', as well as data collected from 127 water experts from 43 countries and regions around the world using a cross-country review of recent water sector reforms within an institutional transaction cost framework.

This is a global survey and assessment of the structure, evolution, and performance of water institutions – administration policies and regulatory practices – in regional, national, and international settings. The coverage includes analysis and discussion of the rationale for institutional innovations, based on case study findings; specific suggestions for sustainable institutional design; and recommendations for implementing institutional reforms.

The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The second edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. The manual includes a new version of the software Sigma Lite incorporating all the new developments and an improved graphical user interface. This new edition of Performance Indicators for Water Supply Services will be an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

ÔEnsuring that everybody has access to drinking water, sanitation and enough nutritious food, which depends on water to grow it, are prerequisites for a healthy life. Water management is not just about the technical aspects of water supply and sanitation. It is equally about our water governance systems, including policies, regulation and societal perception of water rights. This book presents many helpful examples of how different societies are dealing with these issues and of the performance of public and private sector players in this important arena.Õ Ð Colin Chartres, International Water Management Institute (IWMI), Colombo, Sri Lanka ÔI congratulate the Institute of Water Policy, the two editors and the contributors for a very thoughtful book on urban water governance. Our objective is to deliver sustainable water and sanitation services to our people. This book contains useful lessons on how to achieve that objective.Õ Ð Tommy Koh, Chairman, Governing Council, Asia-Pacific Water Forum This insightful book explores urban water governance challenges in different parts of the world and highlights the advantages and disadvantages of publicly run, privatized, and publicÐprivate partnership managed water facilities. The contributors expertly discuss various types of public and private water governance architectures as well as identifying the trends, challenges, opportunities and the shifts in perceptions with regard to the provision of water supply services. Many chapters are dedicated to analyzing the urban water supply scenarios in selected countries, with specific focus on legal, policy and institutional frameworks. The study reveals that while private sector participation has been largely promoted by multilateral institutions as part of institutional and financial reforms, ultimately governments bear the major responsibility for provision of water supply services either as Ôservice providerÕ or as Ôregulator and policy-makerÕ. Containing a detailed overview and analysis of the global urban water supply sector, this timely compendium will strongly appeal to academics, researchers and university students following water-related courses. Water sector professionals, water regulators and public officers as well as managers and researchers employed by private sector water operators will also find plenty of invaluable information in this important book.

This is a global survey and assessment of the structure, evolution, and performance of water institutions – administration policies and regulatory practices – in regional, national, and international settings. The coverage includes analysis and discussion of the rationale for institutional innovations, based on case study findings; specific suggestions for sustainable institutional design; and recommendations for implementing institutional reforms.

The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

Presents a framework for institutional analysis, focusing on the three main pillars of institutions - laws, policies and administration. The report provides a brief set of guidelines, supported by an outline of some issues, constraints and prospects for institutional change.