Facilitator Excellence Handbook

This is the thoroughly revised and updated edition of the best-selling The Facilitator Excellence Handbook. Written for both new and experienced facilitators, the second edition of The Facilitator Excellence Handbook offers a comprehensive guide for understanding the full range of skills, processes, and knowledge needed to become an effective facilitator. The book addresses a variety of facilitation opportunities, challenges, and problems and also contains A variety of verbal and nonverbal facilitation techniques Step-by-step facilitation processes and tools Information on how to facilitate conflict resolution in groups and how to facilitate difficult situations Instructions for designing and leading group work Examples of how various levels of facilitator competency are called for in different types of groups Techniques for facilitating meetings, teams, virtual teams, and organization-wide projects Discussions on the art of facilitating and what makes a great facilitator

Today's organizations are using teams to carry out tasks and solve problems. To get the job done, your managers and team leaders need to communicate and cooperate. Facilitation is the skill that saves the day! This workshop shows your employees how to become effective facilitators, and great facilitators promote employee commitment and satisfaction, and augment team performance and problem solving. The Instructor's Guide includes everything you need to conduct a facilitation workshop: simulations, discussion resources, and more. The flexible workshop is organized around practical problems, so participants never lose sight of the job. The Handbook reinforces key workshop concepts, details key facilitation methods, offers step-by-step instructions for facilitating meetings, and much more. Numerous checklists and forms enable quick implementation. Remember, the Handbook is an essential tool even for professionals who haven't participated in a Facilitator Excellence workshop. This stand-alone facilitation reference is a gold mine of tips and tools. The Profile assesses facilitators' abilities and suggests areas for improvement. Incorporated into the Facilitator Excellence workshop, this quick assessment is also an effective follow-up tool that ensures ongoing facilitator development.This package helps professionals to: * Lead meetings effectively * Organize team activities * Obtain project support * Find solutions to problems * Establish harmony among coworkers * Deal with customers and clients * Set goals and make decisions * Earn support for initiatives . . . and much more! You'll need one copy of the Instructor's Guide for the trainer, skilled facilitator, or manager who will conduct the workshop. Each participant will need one copy of the Handbook and the Profile.

Today's organizations are using teams to carry out tasks and solve problems. To get the job done, your managers and team leaders need to communicate and cooperate. Facilitation is the skill that saves the day! This workshop shows your employees how to become effective facilitators, and great facilitators promote employee commitment and satisfaction, and augment team performance and problem solving. The Instructor's Guide includes everything you need to conduct a facilitation workshop: simulations, discussion resources, and more. The flexible workshop is organized around practical problems, so participants never lose sight of the job. The Handbook reinforces key workshop concepts, details key facilitation methods, offers step-by-step instructions for facilitating meetings, and much more. Numerous checklists and forms enable quick implementation. Remember, the Handbook is an essential tool even for professionals who haven't participated in a Facilitator Excellence workshop. This stand-alone facilitation reference is a gold mine of tips and tools. The Profile assesses facilitators' abilities and suggests areas for improvement. Incorporated into the Facilitator Excellence workshop, this quick assessment is also an effective follow-up tool that ensures ongoing facilitator development.This package helps professionals to: * Lead meetings effectively * Organize team activities * Obtain project support * Find solutions to problems * Establish harmony among coworkers * Deal with customers and clients * Set goals and make decisions * Earn support for initiatives . . . and much more! You'll need one copy of the Instructor's Guide for the trainer, skilled facilitator, or manager who will conduct the workshop. Each participant will need one copy of the Handbook and the Profile.

Today's organizations are using teams to carry out tasks and solve problems. To get the job done, your managers and team leaders need to communicate and cooperate. Facilitation is the skill that saves the day! This workshop shows your employees how to become effective facilitators, and great facilitators promote employee commitment and satisfaction, and augment team performance and problem solving. The Instructor's Guide includes everything you need to conduct a facilitation workshop: simulations, discussion resources, and more. The flexible workshop is organized around practical problems, so participants never lose sight of the job. The Handbook reinforces key workshop concepts, details key facilitation methods, offers step-by-step instructions for facilitating meetings, and much more. Numerous checklists and forms enable quick implementation. Remember, the Handbook is an essential tool even for professionals who haven't participated in a Facilitator Excellence workshop. This stand-alone facilitation reference is a gold mine of tips and tools. The Profile assesses facilitators' abilities and suggests areas for improvement. Incorporated into the Facilitator Excellence workshop, this quick assessment is also an effective follow-up tool that ensures ongoing facilitator development.This package helps professionals to: * Lead meetings effectively * Organize team activities * Obtain project support * Find solutions to problems * Establish harmony among coworkers * Deal with customers and clients * Set goals and make decisions * Earn support for initiatives . . . and much more! You'll need one copy of the Instructor's Guide for the trainer, skilled facilitator, or manager who will conduct the workshop. Each participant will need one copy of the Handbook and the Profile.

The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMART (Structured Meeting And Relating Techniques) approach, The Secrets of Facilitation can help to achieve stellar results when managing, presenting, teaching, planning, and selling, as well as other professional and personal situations. This expanded edition includes new chapters on facilitating virtual meetings, cross-cultural teams, and large groups and conferences. It also provides a series of strategies for engaging teams, additional information about making meetings more productive, and further guidance on preventing dysfunctional behavior. In addition, the book contains a wealth of fresh case studies and an ancillary website with must-have tools and techniques for both the beginner and the seasoned facilitator. Praise for the First Edition of The Secrets of Facilitation "One of the single most powerful processes is the ability to successfully lead a group to an impactful, actionable outcome. In The Secrets of Facilitation, beginning and experienced facilitators alike will find tools to take their results to the next level." —Jim Canfield, chief learning officer, TEC International "This book shares 'The Secrets' that have been the basis of my facilitation practice for over a decade." —Kerri McBride, past chair, International Association of Facilitators "In my career, I've seen many, many facilitators. Michael Wilkinson is the best. 'The Secrets' explain why." —Len Roberts, CEO, RadioShack "We have trained over 100 leaders and business analysts in 'The Secrets.' Great facilitation works." —Peter Scott, executive general manager, MLC–National Australia Bank "At last there is a practical, hands-on guide for anyone who works with groups or teams. This book delivers!" —Ann Herrmann-Nehdi, CEO, Herrmann International, Herrmann Brain Dominance Indicator