Human Capital Trends 2011

Events of the past few years have brought sweeping changes to business and new challenges for the HR leaders who support them. Two broad themes - innovation and global markets - have taken a front-row seat in human capital organizations around the world. From evolving technologies and process breakthroughs to new organizational models, new markets, new customers, and new approaches to talent, the power of fresh thinking runs deep and strong. This is Deloitte's 2011 report on 12 significant trends that are shifting the HR landscape. Some revolutionary and some evolutionary, these trends are transforming how human capital leaders and professionals create value for the organizations they serve, their people, and their communities both inside HR and across the broader business. This report shares the human capital trends we see as relevant for 2011, clustered in two categories: Revolution and Evolution.

This year, it is clear that businesses are calling on HR to leap ahead and help manage change in the face of complex challenges that touch so many parts of the enterprise. Understanding the 2012 Human Capital Trends -- what they mean for both leading HR and for leading the business -- is a great place to start. The Deloitte report examines the broad impacts of eight human capital trends that are reshaping both HR in the business - and the business of HR. It highlights which trends will have the most potential to impact businesses over the next 18-24 months.

A comprehensive introduction to HRM for students who are new to the field, but who will be seeking employment in a global market, working with diverse colleagues and across international borders. Broken down into three parts covering Strategic Issues in HRM, HRM in Practice and HRM in Context, and weaving international and cross-cultural perspectives throughout, the text explores the ever-changing world of human resource management. The various theories, practices and debates that populate this field are examined, and the challenges and controversies that arise when theory meets practice are explored. The international dimensions of HRM, including cross-cultural working, diversity, equality and international business, have been considered throughout. Practical learning features have been included to help students develop skills they can apply to their course and in graduate employment. In the new edition, all chapters have been thoroughly updated and the authors have included an additional chapter on Digitization and Artificial Intelligence in HRM. The book is supported by a wide range of online resources and tools for both lecturers and students, including access to SAGE journal articles, chapter specific podcasts, SAGE video, PowerPoint slides, interactive multiple choice questions and SAGE Business Cases. Suitable for undergraduates and post-graduate students looking for a strategic and international perspective of HRM.

This book contains an Open Access chapter. Aimed at researchers, postgraduate students, and professionals in the field, Talent Management: A Decade of Developments charts the evolution of talent management, illustrating the progress, prospects, and challenges that have transpired over the last ten years.

This book will help you transform your leadership coaching practice. Helping the coach and client deepen their "e;mastery of practice"e;, Leadership Coaching for Results propels us into the best possible practices for leadership coaching in the twenty-first century. Leadership now isn't what we considered it in the past - increasingly diverse and decentralised organisational teams, and continuing economic turmoil, demand a different style of leadership development. Starting with a broad-ranging and indispensable review of the literature on leadership, this book examines current cutting-edge practices in coaching. It moves on to a comprehensive and practical global description of leadership coaching, and concludes by offering several challenging scenarios of what the next ten years may hold. This book will give you a myriad of perspectives, insights and pearls of wisdom to use in strengthening your practice and your leadership. Dr Sunny Stout-Rostron is one of the leading practitioners in this field; the Founding President of the professional body Coaches and Mentors in South Africa (COMENSA); and a Founding Fellow at the Institute of Coaching at Harvard/McLean Medical School. Sunny is the author of six books, including Business Coaching Wisdom and Practice: Unlocking the secrets of business coaching, and Business Coaching International: Transforming individuals and organisations. ____________________________________________________________ "e;I hope everyone in every coaching capacity will read this - because I want coaching to change the world"e; - Nancy Kline, author of Time to Think and More Time to Think "e;Here is an amazing opportunity to learn from a master coach, brilliant teacher and leader in the field of leadership coaching. Sunny Stout-Rostron has captured what you need to pay attention to with regards to cutting-edge practices of coaching. This is a must read!"e; - Donna Karlin, author of Leaders: Their stories, their words - Conversations with Human-Based Leaders "e;Sunny has provided an amazing resource for coaches, which highlights the best of contemporary thinking and leading-edge work in our field side-by-side with the historical context. Packed with useful insights, this book is an indispensable addition to a coach's toolkit"e; - David B. Peterson PhD, Director: Executive Coaching and Leadership, Google, Inc. "e;An incisive review of leadership theory contextualises a global perspective of the complexities that leaders face now and in the future. In an unregulated industry the future of coaching will depend on professional services and practices, making this an essential resource for all those involved in leadership development and business coaching"e; - Lise Lewis, President, European Mentoring and Coaching Council (EMCC)

Succinct, applied, realistic: this highly-engaging introductory textbook is written by both an educator and two practitioners providing readers with the perfect balance of theory and practice.

Best Practices for Knowledge Workers describes ACM in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. You will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t merely replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. As Sandy Kemsley points out in her foreword: As adaptive case management (ACM) systems mature, we are moving beyond simple systems that allow knowledge workers to define ad hoc processes, to creating more intelligent systems that support and guide them. Knowledge workers still need to dynamically add information, define activities and collaborate with others in order to get their work done, but those are now just the table stakes in a world of big data and intelligent agents. To drive innovation and maintain operational efficiencies, we need to augment case work – typically seen as relying primarily on human intelligence – with machine intelligence. In other words, we need intelligent ACM. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows these ground-breaking best-sellers on ACM; Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews.

This volume fills a gap in the international business literature, offering the perspectives of researchers who are deeply embedded in one key emerging market, India. With the global economy changing dramatically, firms from emerging markets are playing increasingly important roles in both outward and inward internationalisation. International Business Strategy offers profound insights into international business activities in this rapidly-evolving environment, in which multinational corporations from emerging markets are now influential players. Reflecting the complex nature of India itself, the chapters employ a variety of theoretical lenses to shed light on a wide range of issues encountered by Indian businesses, from some of the world’s largest corporations to small, entrepreneurial firms.