The New Handshake

This book offers an up-to-date and definitive explanation of how to build relationships via social media in the sales process and is a guide to encouraging sales people to embrace these revolutionary techniques. With more than 400 million active users on Facebook alone (50 percent of whom log in on any given day), today's social media-oriented climate has redefined the way people communicate and interact. It's also changed the way consumers operate in the marketplace. Unfortunately, as a whole, sales professionals have been slow to embrace the new technology. In The New Handshake: Sales Meets Social Media, coauthors Curtis and Giamanco present Sales 2.0, a significant expansion from selling via the traditional face-to-face or telephone sales methods. The book begins by examining the impact of the communication revolution on sales as well as the history of selling. It contains case examples that justify incorporating social media in business. The final chapters of the book describe each social network, explain how they work, and create a road map for a social media sales strategy—including how to empower salespeople to overcome their resistance to change.

Where we are now -- What consumers want -- Lessons learned on ebay -- The business case for resolutions -- Bringing consumer advocacy online -- Ethical considerations -- Envisioning a global redress system -- The design: newhandshake.org -- How it could succeed and how it could fail -- Case studies -- What's next -- Conclusion

The New Handshake focuses on resolving disputes arising from online transactions. This groundbreaking book proposes a design to provide fast and fair resolutions for low-dollar claims, such as those in most B2C transactions. This revolutionary system is designed to operate independently of the courts, thereby eliminating procedural complexities and choice of law concerns. It can be integrated directly into the websites and provides consumers with free access to remedies.

'It's a little book of wonder, it's fantastic' Chris Evans 'A fabulously sparky, wide-ranging and horizon-broadening little study ... joyously unboring' Sunday Times Friends do it, strangers do it and so do chimpanzees - and it's not just deeply embedded in our history and culture, it may even be written in our DNA. The humble handshake, it turns out, has a rich and surprising history. So let's join palaeoanthropologist Ella Al-Shamahi as she embarks on a funny and fascinating voyage of discovery - from the handshake's origins (at least seven million years ago) all the way to its sudden disappearance in March 2020. Drawing on new research, anthropological insights and first-hand experience, she'll reveal how this most friendly of gestures has played a role in everything from meetings with uncontacted tribes to political assassinations - and what it tells us about the enduring power of human contact. Because the story of the handshake ... is far from over.

In The Secret Handshake, top corporate consultant and USC management professor Kathleen Reardon explores and reveals the hidden rules on the ins and outs of corporate politics that you won’t find outlined in any employee handbook. Based on hundreds of candid interviews with executives at Fortune 500 companies who have achieved their goals and joined the inner circle, The Secret Handshake lays bare the unstated conventions that govern and shape corporate hierarchies. Taking readers inside boardrooms to learn firsthand how the top decision-makers view and assess the employees under them, it offers invaluable advice on such career-building tactics and skills as getting noticed, networking, persuading others, knowing which battles to fight, and mastering the art of the quid pro quo. For all those who aspire to be part of the decision-making body of their organization, The Secret Handshake is the ultimate intelligence report on whom to trust and whom to watch out for, how to manage the inevitable conflicts that will arise, and how to read between the corporate lines.

A Solid Handshake lays out 13 tried and true principles that are guaranteed to increase your leadership integrity quotient. Does integrity in leadership matter? Ed Roshitsh says the answer is yes! He is passionate about leading and building high performance/high integrity leaders. Here he teaches principles that he has picked up through over two decades of leading people in the military and corporate world. Bring no dishonor to yourself or those associated with you. Integrity is congruent. Take the high road. Make a high road. Or get off the road! The hour you spend reading this book will change the way you approach business and integrity. Ed Roshitsh is a senior software company operational executive that has helped create nearly two billion dollars in increased shareholder value for several companies in the software industry. An avid ultra endurance athlete, he has completed dozens of marathons, nine Ironman triathlons and even attempted to run across the United States to raise money for veterans. He, his wife Christine and two dogs live in San Francisco, CA and Toronto, ONT.

A young woman follows her fiancé to war-torn Congo to study extremely endangered bonobo apes-who teach her a new truth about love and belonging. In 2005, Vanessa Woods accepted a marriage proposal from a man she barely knew and agreed to join him on a research trip to the Democratic Republic of Congo, a country reeling from a brutal decade-long war that had claimed the lives of millions. Settling in at a bonobo sanctuary in Congo's capital, Vanessa and her fiancé entered the world of a rare ape with whom we share 98.7 percent of our DNA. She soon discovered that many of the inhabitants of the sanctuary-ape and human alike-are refugees from unspeakable violence, yet bonobos live in a peaceful society in which females are in charge, war is nonexistent, and sex is as common and friendly as a handshake. A fascinating memoir of hope and adventure, Bonobo Handshake traces Vanessa's self-discovery as she finds herself falling deeply in love with her husband, the apes, and her new surroundings while probing life's greatest question: What ultimately makes us human? Courageous and extraordinary, this true story of revelation and transformation in a fragile corner of Africa is about looking past the differences between animals and ourselves, and finding in them the same extraordinary courage and will to survive. For Vanessa, it is about finding her own path as a writer and scientist, falling in love, and finding a home. Watch a Video

This book enables worship leaders to skillfully guide spiritual novices, skeptics, and Christian veterans to the grace embedded in the timeless liturgy. Offering winsome worship hospitality, these pages provide seasoned wisdom, often in the form of pithy introductions (Adams calls these "frames") that alert worshipers to the character and purpose of various service elements. Readers get the tools to create their own frames, informed by the church of all ages, and customized to their congregation and neighborhood. This book will serve well anyone who wants to increase their missional worship IQ.