The Quest For Quality Of Work Life

This work includes a thorough treatment of the roles of our organiztional culture and leadership that provide the seedbed for quality work life. The values encapsulated in the organizational value structure will determine the way operations are conducted. The operational conditions deal with the creation of a safe, heathy and motivating environment. Management is fast becoming of vital importance in all industries but particularly in mining and manufacturing. Quality of work life is not the sole responsibility of an organization and its management structures. The individual must accept part of the responsibility. This book provides extensive guidance on issues such as preparation to deal with change through the development of transformational intelligence, self-management skills and personal financial management. This book is the among the first in South Africa and one of few in the world to provide a holistic overview of the creation, development and maintenance of quality of work life (QWLO) in organizations.

The book Quality of Work Life: A Comprehensive Study is written in the context of changing and emerging workplace realities. More than a decade has passed since the phrase “quality of work life” (QWL) was first introduced. During this period, QWL has been the subject of many academic papers, experiments in different settings and, recently, increased interest among managers and the popular press. This book also presents the new reality that QWL is the shared responsibility, not only for the management and workers but also the union leaders, government officials and behavioral scientists. QWL must change continually and go forward from initial problem solving to an actual partnership between management and workers. The content and the elements of the book would encourage the students to relate their own knowledge and experiences to the text.

PUBLISHED IN ASSOCIATION WITH THE NUFFIELD TRUST Quality is an issue of central importance in the NHS and yet, despite a considerable number of initiatives, programmes and organisation that have focussed on improving quality in the NHS over recent years, there's no comprehensive, reliable balance and rigorous account of the strengths and weaknesses in healthcare delivery. This book provides an authoritative and accessible account of the state of quality in the NHS. Unless information on quality is properly gathered, organised, analysed and used, the health service will continue to lack a foundation on which sustained and systemic improvement can be based. The Quest for Quality in the NHS: a chartbook on quality of care in the UK is a comprehensive, rigorous and robust account of healthcare quality and will inform the public, managers, researchers and policymakers about gaps between what is possible, and what is delivered by the healthcare system.

Proceedings of the 1990 Triennial Conference, held in San Francisco, California, September 23-27, 1990. Sponsored by ASCE; cosponsored by Institution of Civil Engineers (ICE), United Kingdom; Canadian Society for Civil Engineers (CSCE); Institution of Engineers, Australia (IEAust); Hong Kong Institution of Engineers (HKIE); Institution of Engineers of Ireland (IEI); Institution of Professional Engineers of New Zealand (IPENZ). This collection contains eight papers discussing the views of civil engineers on responsibility and liability in the quest for quality in civil engineering projects. Topics include: definition of quality, responsibility and liability; traditional roles of the owner, designer, and constructor; quality impacts of evolving systems to plan, design, build, and operate projects; and role of the legal system.

Business Management for Entrepreneurs introduces entrepreneurs and managers of small and medium-sized businesses to all the functions needed to manage these organizations successfully. This is an essential guide to the small business management competencies that are essential for the success of a smaller business.